FAQ: Leonardo Masterworks | A Playing Card Renaissance
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!

How do I add a figure, case or anything else to my pledge?

To add one or more items on top of your pledge, follow these steps below:

Back Leonardo Masterworks by choosing a reward.

Choose the items you want to add, and go to the campaign page and find the “Manage your Pledge” button, under the Kickstarter logo at the top right.

Add the amount of the item you want to your pledge.

Your pledge tier price + shipping + add-on price(s) = your total pledge

Note : FREE SHIPPING for add-ons for backers pledging $75 or more!

Please drop us a direct message if you have any questions, we are here to help!

Last updated: November 27, 2019 01:41

Can I purchase just The Gold or Silver Stage metal part separately?

No, sorry. There will be just 500 of each made. These are “alchemistically fused together” with the paper linen tucks, bonded together forever, never to part.

Last updated: November 25, 2019 12:10

Can I request a specific number for my pair, like 345 out of 500?

Sorry, we are not able to offer a choice of number.

Last updated: November 25, 2019 13:31

Who composed the music for your wonderful video?

The music is an excerpt from “Afternoon of the Muse” for Chamber Orchestra, Harpsichord and English Horn, composed by Dent-de-Lion du Midi.

Last updated: November 25, 2019 16:54

Can Art Playing Cards design a custom deck for me?

Sorry, but we don’t accept commissions.

Last updated: November 25, 2019 16:56

Shipping Updates
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!
No shipping updates are provided.
BackerKit FAQ

What is BackerKit?

BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!

The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.

How does BackerKit work?

After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.

I never received my invitation. How do I complete the survey?

The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.

Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.

To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.

How do I update my shipping address?

BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.

When will my order be shipped, charged or locked?

That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.

I completed the survey, but haven't received my rewards yet. When will they arrive?

As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.

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